At Soilvilla, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refund policy. You may request a refund within [e.g., 30 days] of receiving your products. To be eligible for a refund, the items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

To initiate a refund, please contact our customer service team with your order details. We will review your request and guide you through the refund process. Please note that shipping costs are non-refundable, and any return shipping fees will be the responsibility of the customer.

Your satisfaction is important to us, and we appreciate your understanding of our policies.